**BEWARE**
The Grand Sierra Resort is the ONLY contracted hotel for FireShowsWest. Please book your room directly with the hotel using the online reservation link.
Hotel Poachers will claim to be calling on behalf of FireShowsWest and are representing themselves as the official housing bureau for this event. They are NOT affiliated with FireShowsWest or the Grand Sierra Resort Hotel.
Please be aware of these scams in order to avoid passing along personal and financial information.
MAKING A RESERVATION
A valid credit card or other form of payment will be required at check-in for any charges not included on the Master Account.
BY PHONE
$4.95 Service Fee
1-800-648-5080
Group Code: FIRE24
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Guests may call the hotel directly. A $4.95 fee will be charged per reservation to use this service.
RESERVATION CUT-OFF DATE
Monday September 9, 2024
Check-In
Check-in time begins at 3:00 P.M.
Room Deposits
Individual guest room deposits, in the amount of the first night's room reservation + occupancy taxes, are required at the time of booking reservations.
Cancellation
Hotel allows individual cancellations without penalty up to twenty-four (48) hours prior to the attendees’ scheduled arrival date.
Cancellation within twenty-four (24) hours of the scheduled arrival date, or failure of the individual to check-in on the scheduled arrival date shall forfeit the individual deposit. It is policy to require a credit card or cash deposit for incidental charges at check-in.
Hotel accepts Visa, MasterCard, American Express, Discover, or Diners Club. Check-in time is 3:00 PM and check-out time is 11:00 AM. Any departures after 11:00 AM are subject to the full day charge.
Each guest room must have at least one registered guest twenty-one (21) years of age or older.
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Extra Occupancy:
There will be an additional per-person charge of $25.00 for triple/quad occupancy.
Resort Fees:
A $39.95 resort fee will be charged per room per night.
Check-Out
Check-out time is 11:00 A.M.
Guest Room Taxes:
All rooms are subject to thirteen percent (13%) Washoe County Room Tax, our daily resort fee plus tax, and a daily $2.00 tourism surcharge fee (all items subject to change).
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Early Departure Fee:
If a guest booked within the room block checks out prior to the end of their booked reservation, then the guest will be charged an early departure fee of fifty dollars ($50).
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FREE Shuttle Service
Shuttle service runs from 4:30am-12:15am daily, with a shuttle at each end-point every 30 minutes.
- Shuttle leaves GSR at the top (:00) and bottom (:30) of the hour
- Shuttle leaves Reno-Tahoe airport at quarter after (:15) and quarter before (:45) the hour
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Americans with Disabilities Act (ADA) Requirements
Registered attendees who may require any type of auxiliary aid(s) shall notify show management at least thirty (30) days in advance of the meeting as to the type of requirement that is requested. FireShowsWest will furnish to Hotel a list of any auxiliary aids needed in any meeting room or function space by its attendees.
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